FullTech Systems, Inc. is a full service Direct Marketing company that specializes in creating strategic and customized direct mail campaigns to help our clients increase their business output. We are rapidly expanding and are seeking a qualified and well-rounded individual to join our dynamic team. The ideal applicant will have prior experience working in a fast-paced environment, possess the aptitude to think critically and be an effective problem-solver.

Minimum Requirements

Friendly, customer service oriented phone presence
Can perform general office duties
Possess strong administrative, organizational and interpersonal skills
Work well with others and collaborate effectively in a team setting
Quick learner with willingness to learn new and different computer software
Solid attendance record and flexibility to work overtime as needed
Demonstrates superior work ethic, high sense of urgency and commitment to high levels of quality and accuracy

Technical Skills

Intermediate level knowledge of Microsoft Office applications
Experience with SalesForce, Adobe In Design, Acrobat, Photoshop, QuickBooks is a plus
College Degree in Business preferred

Analytical Skills

Extremely detail oriented with exceptional proof reading skills
Ability to assess and prioritize the fluctuating demands of each work day
Able to multi-task and meet strict deadlines on multiple projects simultaneously
Self-starter who can work independently with minimal supervision while maintaining consistent work productivity
Excellent verbal and written communication skills to communicate the internal time-tables and production schedules between various departments
Proactive problem-solver that aims to find solutions to issues as they arise; recognizes and evaluates the procedural gaps and identifies possible methods to better streamline work-flow
Dedicated to the company’s mission and continuously strives to adhere to and improve on existing processes and procedures
Can think critically and apply the business and operational concepts to the job, asking the right questions and using the available resources to locate the appropriate answers

General Job Responsibilities

Order Processing
Enter incoming orders into the system to create Sales Order
Work with Sales Team to gather all pertinent information to process the order
Create Jobs from Sales Order and assign physical tasks to the Jobs for production
Calculate and schedule shipping logistics for each Job
Data Maintenance
Create and set up new accounts in SalesForce
Maintain data integrity by making changes and updates as needed
Proofing & Plating
Proof all art for data, spelling and grammar accuracy
Communicate any revisions to the Graphics Department for correction
Check art plates back to proof and confirm that all information matches prior to sending plates out to Production to print
Create samples from proof and submit to Sales Reps for approval and sign-off
List Data & Reports
Set up Universe and Segments for new clients
Pull zip counts based on parameters specified in the Sales Order and Jobs
Ensure that proper suppression files are applied prior to ordering lists
Run lists through NCOA and FTDP to generate mailing report
Check reports for accuracy and submit to Sales Reps for approval and sign-off
Tracking Numbers & Telemarketing
Pull local or toll-free tracking numbers for ads and test numbers to ensure proper routing
Monitor the expiration dates of each campaign and remove tracking number on the last event day
Identify Jobs that require Telemarketing and send Purchase Orders to vendor
Communication & Scheduling
Attend daily Production meeting and discuss all urgent or time-sensitive orders
Notify freight vendors of expected daily shipments and schedule pick-up times
Request expedited shipping quotes for rush Jobs and work with Production to accelerate production time

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday
Overtime

Education:

Bachelor's (Preferred)

Experience:

Business & Sales Operations Analysts: 1 year (Preferred)

Work Location: In person

FullTech Systems, Inc. jobs

Business Operations Specialist